Thank you for your interest in UCC. Below you will find the answers to some of our most commonly asked questions. If you are looking for any other information not listed here or on the site, our team will be happy to address your question. Just get in touch using the contact form at the bottom of this page.
You can call us on 01908 275520
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Option 2 for Customer Services
Option 3 for Finance
Or option 4 for General Enquiries
Our head office is based in Milton Keynes. You can find us at:
2 Bradbourne Drive, Tilbrook, Milton Keynes, MK7 8AT
Our roastery is based in Dartford.
As a commercial roaster, our minimum order for private label is one ton of green beans per month, based on a 12-month contract.
If you are a small or start-up business, we can offer you the added advantage of our well known and comms supported branded goods. From entry-level to single state with a strong, sustainable foundation, we have the solution to delight your consumer. Our team will be delighted to guide you through your best fit – get in touch!
As a commercial roaster, our minimum order for private label Capsules is 100,000 per production run and an annual MOQ of 1m capsules per blend. This is based on a 12-month contract.
If you are a small or start-up business, we can offer you the added advantage of our well known and comms supported branded goods. From entry-level to single state with a strong, sustainable foundation, we have the solution to delight your consumer. Our team will be delighted to guide you through your best fit – get in touch!
If you’re not sure which machine is right for your business, you can use our new, specialised Commercial Coffee Machine Finder. Our tool will help you profile your business needs to decide between traditional, semi-automatic and automatic machine styles.
Yes you can – Our partner site, UCC Direct, offers a full range of branded coffee and side products (including cleaning products) for you to order today.
At UCC we strongly believe in the importance of outstanding tasting coffee, which is why we do not offer instant! Our trusted and much-loved Lyons brand, however, has a great solution for both individuals or hospitality in the form of “coffee bags”. These are similar to tea bags whereby hot water is added and a drink is created in an instant, whilst still delivering a real coffee.
Get in touch today to discuss how this may enhance your customers’ experience at your outlet.
We’d love to help you! Please contact us on 01908 275520 quoting your machine serial number this can be found by taking out the grounds draw). From there we can arrange a machine assessment and any remedial work required.
Want to chat with one of our team about how we can work together…drop us a note and tell us what you need.
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