How can we support you?

FAQs

Thank you for your interest in UCC. Below you will find the answers to some of our most commonly asked questions. If you are looking for any other information not listed here or on the site, our team will be happy to address your question. Just get in touch using the contact form at the bottom of this page.

CAN I CONTACT YOU BY PHONE?

You can call us on 01908 275520
Press Option 1 for Sales
Option 2 for Customer Services
Option 3 for Finance
Or option 4 for General Enquiries

WHERE ARE YOU BASED?

Our head office is based in Milton Keynes. You can find us at:
2 Bradbourne Drive, Tilbrook, Milton Keynes, MK7 8AT
Our roastery is based in Dartford.

WHAT IS YOUR MINIMUM ORDER FOR BRANDED COFFEE BEANS/R&G?

As a commercial roaster, our minimum order for private label is one ton of green beans per month, based on a 12-month contract.

If you are a small or start-up business, we can offer you the added advantage of our well known and comms supported branded goods. From entry-level to single state with a strong, sustainable foundation, we have the solution to delight your consumer. Our team will be delighted to guide you through your best fit – get in touch!

WHAT IS YOUR MINIMUM ORDER FOR BRANDED CAPSULES?

As a commercial roaster, our minimum order for private label Capsules is 100,000 per production run and an annual MOQ of 1m capsules per blend. This is based on a 12-month contract.

If you are a small or start-up business, we can offer you the added advantage of our well known and comms supported branded goods. From entry-level to single state with a strong, sustainable foundation, we have the solution to delight your consumer. Our team will be delighted to guide you through your best fit – get in touch!

DO YOU OFFER INSTANT COFFEE?

At UCC we strongly believe in the importance of outstanding tasting coffee, which is why we do not offer instant! Our trusted and much-loved Lyons brand, however, has a great solution for both individuals or hospitality in the form of “coffee bags”. These are similar to tea bags whereby hot water is added and a drink is created in an instant, whilst still delivering a real coffee.

Get in touch today to discuss how this may enhance your customers’ experience at your outlet.

I HAVE PURCHASED A SECOND-HAND MACHINE, ARE YOU ABLE TO OFFER ANY ADVICE?

We’d love to help you! Please contact us on 01908 275520 quoting your machine serial number this can be found by taking out the grounds draw). From there we can arrange a machine assessment and any remedial work required.

Drop us a line

Want to chat with one of our team about how we can work together…drop us a note and tell us what you need.

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UK Head Office
UCC Coffee UK Limited
2 Bradbourne Drive, Tilbrook,
Milton Keynes, MK7 8AT, UK
T 01908 275 520
F 01908 648 444
Ireland Head Office
UCC Coffee Ireland Limited
Unit A3, National Enterprise Park,
Portlaoise, Co. Laois, Ireland
T 01908 275 520
Roastery
UCC Coffee UK Limited
Riverside Way, Dartford,
Kent, DA1 5BS, UK
Press and media enquiries
UCC Coffee UK Limited
pr@ucc-coffee.co.uk