We are UCC Coffee UK & Ireland
We eat, sleep, love and drink coffee. We understand every small but important detail that goes in to brewing a great coffee and delivering an extraordinary coffee experience. We’ve used this knowledge to create a market-leading total coffee solution, to help our customers be outstanding in a fiercely competitive market.
Plantation to portafilter
Coffee is the hero. We grow, nurture and cultivate our coffee from the first shoots to the season’s last coffee harvest at microlot plantations in the Americas and Caribbean. Together with speciality coffee sourced from some of the most renowned coffee growing regions, each of our coffees express their own unique characters and flavour. And we look after them every step of the way - from plantation to portafilter.
Our range includes well-known brands consumers can enjoy at home including Lyons, THREESIXTY° and Orang Utan Coffee, and award-winning own-label coffee concepts. All carefully roasted by us, here in the UK.
Whether it's hand-roasted, batch-roasted, branded or bespoke blends: we're proud of them all...
Knowledge is key
We give our customers access to unique market research and insight, category management, accredited training, brand concepts and comprehensive service packages to keep your coffee profitable.
We’re committed to continually redefining our coffee offer. So we don’t rest on our laurels and we pride ourselves on developing and bringing innovative new products to market. This ensures that we can work in partnership with our customers to deliver a powerful combination of insight, the finest fresh-roasted beans and state-of-the-art coffee machines, helping you stay ahead of the competition.
We have a team made up of hundreds of coffee experts. From our coffee trainers and quality controllers to our account managers and senior team, we're all trained baristas and are as passionate about coffee as you are.
Our service and engineering teams are the largest and most dedicated in the UK. And with more service technicians and engineers on the ground, we can guarantee better service and faster response times. This means less downtime and increased sales for our customers.
When you work with us you’ll have access to a dedicated team with an account manager, qualified baristas, technicians and even a creative team, who will help you with your marketing and positioning.
So, whether it's creating that first impression during the morning commute, locking in consumer loyalty for repeat trade during the day or leaving that lasting flavour to end a great dining experience – let's talk coffee.
UCC Coffee UK & Ireland has been operating in the UK coffee market for over 20 years, but we’ve not always been known by the same name.
In 2010, First Choice Coffee - the UK’s OOH coffee market leader - and Gala Coffee - the country’s largest retail own label roaster - merged to become United Coffee UK & Ireland and part of the United Coffee European Group.
Having operated independently, the combined strength of both businesses and ambitious growth plans, led to the transformation of United Coffee into the UK’s leading total coffee solution provider.
In 2012, United Coffee Group was acquired by UCC Holdings Co Ltd. (UCC), to create one of the top five biggest independent coffee companies in the world. Following the acquisition, United Coffee retained its identity before rebranding as UCC Coffee UK & Ireland in 2014.
UCC is Japan’s largest producer of coffee and is responsible for £2bn annual sales turnover globally and 7,300 employees, including 30+ Q-graders and World Siphonist Champions. It supplies some of the world’s leading companies in retail, out of home and industrial markets and owns successful retail and out of home brands.
Tadeo Ueshima founded the Ueshima Coffee Company in 1933. UCC has a strong track record in innovation and has pioneered coffee culture in Japan for over 80 years. Our European Head office is based in London with operations across 5 countries. Today, it’s a family-owned company with his grandson Mr. Gota Ueshima, Group CEO at the helm.
In the UK, we’re based in Milton Keynes with sites countrywide including one of Europe’s largest roasteries in Dartford, our niche roastery and training site in Corby and sites in Ireland and Huddersfield.
Keeping our planet green
We source certified sustainable coffees from farms and cooperatives across the world that are 100% traceable to origin. We offer a range of ethical credentials including Fairtrade, Rainforest Alliance and Soil Association and support UTZ and 4C certifications, making sure all our coffee is good for growers, the environment and our customers.
These aren’t just words, but a way of thinking that goes right across our business. We are dedicated to improving our resource efficiency through our entire supply chain. Our packaging is part of the Comply Direct compliance scheme, our machines are selected for their energy efficiency and we’re continually cutting carbon emissions from our fleet and roasteries.
We carefully select partners and suppliers who are as dedicated to the environment as we are. We even recycle all our water filters through our partner BRITA Professional, that has recently achieved zero landfill status.
We are totally committed to giving something back to the industry and the areas we operate in by supporting local charities and good causes.
Our ongoing support includes the Allegra Foundation, that provides clean drinking water and education to deprived communities in Africa through its Project Waterfall charity – our managing director is also a trustee.
Our Lyons Coffee brand has raised over £100,000 for The Royal British Legion since its re-launch in 2011, with a UCC team even cycling to Paris twice to raise even more. And we’ve recently donated packaging equipment to the Kyambura Women’s Coffee Cooperative in Uganda, which enables local women to improve their livelihoods by giving them ownership of over 1,500 coffee trees.
Our support doesn’t stop at coffee. UCC is represented on the Board of Governors of Ronald McDonald Birmingham House, that provides free ‘home away from home’ accommodation at hospitals across the UK. It’s close to our hearts, so we actively fundraise for the cause and other local charities through fun runs, tough man challenges and events.
Be part of the team
Wherever you start your career with us, we’ll provide a great working environment, opportunities and experiences to help you progress. If you’ve only seen the coffee industry from inside a coffee shop, you might not be aware of the sheer number of roles we have available. This includes everything from engineers, call centre staff and sales, to baristas, trainers and coffee specialists.
We know people are the most important part of our business, so we really invest in them through up-skilling, training courses (we have over 650 of them available), internal moves and succession planning - all backed up with a range of rewards and benefits. And, while we know business is a serious issue, we understand that you need to have a bit of fun too.
We love our people and it shows - our team is one of the most engaged in the UK. If you’re interested in being part of one of the coffee industry’s most exciting businesses, take a look at our current vacancies here.